BSS Business School

BSS Diploma in Claims Management

  • Claims Management I

  • Claims Management II

Claims Management I : Concept, Classification and Essential elements of claims, Claims procedure in relation to the claimant and the insurer, Claims settlements; Claims settlements and reinsurance; Claims disputes and settlements, Claims management system and organizational structure, Arbitration and claims tribunals, Jurisdiction of courts, IRDA and insurance ombudsman, Consumer Protection Act and claims

Claims Management II : Qualities of services - Claims and management, Claims cost and cost effective settlement, Importance of cost in claims management, the role of information technology in claims settlement; Insurance business abroad and their claims management system, emerging trends in insurance.